Avast offers live chat support and incorporates a better customer service team. Kaspersky does not present live chat, however they have a much more active community. If you’re having problems with the software, they shall be glad to assist you. Alternatively, you may send an email or work with their via the internet chat. If you are unsure, you can also ask for a free urgent callback.
Avast provides excellent individual documentation and a user community, where buyers can discuss various concerns. It also incorporates a How-To-Video section with dozens of topics. If you’re unsure showing how to use the program, you can also give a citation, but Kaspersky’s support staff is normally quick to reply. If you need to get in touch with customer support, you can call all of them or make use of chat. Both firms offer great purchaser assistance, but Avast has better phone support.
Kaspersky’s fundamental antivirus package deal costs $40, while Avast’s is $60. Both businesses offer customer care tools just like knowledge bottoms and COMMONLY ASKED QUESTIONS sections. Equally offer immediate help. Moreover, equally offer support through a totally free top antivirus buyer forum. When you need help, you can contact Kaspersky’s help line for assistance. In addition , Avast’s lab evaluation results are comparable to Kaspersky’s.
